Shipping policy

Shipping Information

We currently ship to addresses within the United States using USPS and UPS as our shipping carriers. All orders are produced and shipped from our facility during regular business hours (Monday through Friday, excluding federal holidays).

Because every item we sell is custom decorated to order using Direct-to-Film (DTF) transfers, please note that your total delivery time includes two separate stages: production time and shipping time. Your order is not shipped until it has been produced.

Production Time

All items are printed to order. Standard orders are typically produced within 3 to 5 business days before they ship. Larger or bulk orders, along with orders requiring custom artwork, may require additional production time. If we anticipate a delay on your order, we will contact you.

Artwork and Proof Approval

For orders that require artwork review or a design proof, production does not begin until you have approved your proof. Production and delivery timeframes are calculated from the date of your approval, not the date the order was placed. Please respond to proof requests promptly, as delayed approvals will extend your delivery date.

Shipping Time

Once your order has been produced, it ships according to the following estimate:

        Standard shipping: 3 to 7 business days after production is complete

        Actual delivery times may vary based on your location and chosen shipping method

        Delivery timeframes are estimates and are not guaranteed

        Business days are Monday through Friday, excluding federal holidays

You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Rates

        Shipping costs are calculated at checkout based on the delivery address, package weight, and selected shipping method

        We do not currently offer free shipping

        All applicable shipping charges will be clearly displayed during checkout before payment is completed

Order Tracking

        A tracking number will be provided via email once your order has shipped

        You can track your package using the carrier's website (USPS or UPS)

        Please allow 24 to 48 hours for tracking information to become active after receiving your tracking number

Shipping Restrictions

        UPS cannot deliver to P.O. boxes. Orders shipped to a P.O. box will be sent via USPS

        We reserve the right to reject orders to known freight forwarders

Lost or Damaged Packages

        If your package appears to be lost or damaged during transit, please contact our customer service team immediately

        Claims for lost packages must be filed within 30 days of the estimated delivery date

        We recommend inspecting your package upon delivery and reporting any damage immediately

Address Changes

        We cannot guarantee address changes once an order has been placed

        Please ensure your shipping address is correct before completing your purchase

        If you need to update your shipping address, contact us immediately, though we cannot guarantee the change can be made

Questions About Shipping

If you have any questions about our shipping policy or need assistance with a shipment, please contact our customer service team at support@miprotees.com.

Last Updated: July 13, 2026

Note: This shipping policy may be updated from time to time. Please check back regularly for the most current version.